The Centre provides knowledge services and capacity development assistance. Services include analytical and advisory services, learning and skill development, know-how and knowledge transfer, and technical assistance and institutional strengthening. All CFRR publications are available on this site.
Simulated Client Meeting: Developing Client Relationship Skills
Teaching material | 2017
This group challenge was developed to facilitate the EU-REPARIS Audit Training of Trainers program and enables participants to practice their client relationship skills and cross-selling techniques. By engaging in the simulated client meeting, participants are provided with an opportunity to practice these skills in a simulated face-to-face client meeting and thus tackle and solve some real life business situations and problems.
Focus Areas
Small and Medium Enterprises: Financial Information As A Catalyst For Lending - Results of a Survey on Bank Lending Practices in Serbia
Report | 2017
The study of bank lending practices to SMEs in Serbia, based on a survey of six of the largest banks, finds that financial statements are a significant input to banks’ lending decisions to SMEs. The report was disseminated on 17 October 2017 in Belgrade at the Banking Association; in attendance were representatives from ten commercial banks (some of which had participated in the study), the Ministry of Economy, and other stakeholders. The meeting acknowledged the findings and conclusions of the study and found them in line with their own practices.
Focus Areas
Small and Medium Practices: The Trusted Advisors of SMEs
Publication | 2017
Small- and medium-sized practices (SMPs) have an important role to play in supplying professional services to their small- and medium-sized enterprise (SME) clients. Understanding the range, requirements and benefits of available professional services is essential for practitioners and SMPs to be able to tailor the various services to meet the needs of their SME clients, as well as helping them to choose the right service for their needs.
Focus Areas
The Internal Audit Ethical Dilemmas Board Game
Teaching material | 2017
Developed to facilitate the Internal Audit Training of Trainers program, the objective of the Ethical Dilemmas Board Game is to enable participants to approach professional ethics training and education in a practical way, by analyzing threats that arise and selecting an appropriate course of action in line with the fundamental principles of the Code of Ethics for Internal Auditors prescribed by the Institute of Internal Auditors (IIA). The game is expected to develop participants' ethical decision-making skills and to make sound judgments when resolving and mitigating ethical dilemmas.
Focus Areas
The Republic of Moldova: Support to State Owned Enterprises (SOEs) - Preliminary Diagnostics and Reform Assessment Report
Report | 2017
This report is the result of research and analysis undertaken as technical assistance to the Ministry of Finance of the Republic of Moldova, delivered by the World Bank Governance team in collaboration with the UK’s Good Governance Fund. It focuses on the issues identified by OECD Guidelines on Corporate Governance as important in ensuring that state owned enterprises (SOEs) operate in an efficient, transparent and accountable way.
Focus Areas
